When a business owner cares about their customer that’s a recipe for success. The success may not come in heaps of dollar bills or worldwide expansion, but rather the success will be in the knowing you were able to help someone fulfill a need. You were able to make a connection with another person. You’re happy because you love what you do. It is your passion, or calling, and there is nothing else you would rather be doing in life.
When I work with small business owners and interview them about their company and the reasons why they are in business, it reminds me why I do what I do. These people inspire me. Small business owners have a passion for sharing their knowledge and know-how with their clients. They need to make income to keep the doors open, but making sure they help their customers comes first. Making sure they make a connection with their clients is on the top of the list.
Be happy, express your passion, enjoy the success.